Email and Telephone Contact Policy

How We May Contact You

We share the concerns of our customers who want to avoid a barrage of emails and phone calls just because they have an online account.  Our usage of email is designed to meet your needs without filling up your inbox.  We call you only if required to complete your transaction.  Simply put, our policy is that we call you or send you emails only as required to service and complete transactions you request and/or agree to.  To learn more, please read the details that follow.  By using our site or purchasing our products or services, you must agree to be bound by this policy.

Administrative Calls and Emails

We send you administrative emails when required to service and complete transactions you request, such as order confirmations.  We will also send emails to notify you of other administrative matters that might arise.  We call you only if required to complete your transaction and where email contact is untimely or unproductive.  You cannot opt out (un-subscribe) from administrative calls and emails.

Opt In

In order to participate in optional services such as receiving an email newsletter or a catalog or other promotional material through the mail, you must “opt-in”.  You can change your opt-in choices at any time by updating your account profile.  Click the “Log On” link on any page on our site, complete the logon process,  select the “Modify User Data” link, and then check or uncheck the opting boxes.  If you have more than one account, please ensure you record your preferences for each one.